Connect your Omnisend account to Claude to analyze performance, manage marketing activities, and work with your Omnisend data through natural-language conversations.
Before You Begin
Make sure you have:
An active Claude account
An active Omnisend account
The Owner, Admin, Manager, or Partner role in the Omnisend account you want to connect to
⚠️ Important: Use an Advanced or Thinking AI Model
For the most reliable results, use Claude Sonnet 5 or Claude Opus 5, preferably with the High effort level or extended thinking enabled.
Faster or less capable models may struggle with complex requests involving multiple Omnisend tools and can return incomplete or inaccurate answers even when the connection is configured correctly.
Available models and thinking settings may depend on your Claude plan and your organization’s settings.
Step 1: Open the Connector Directory
Log in to Claude.
Select Customize from the left sidebar.
Open the Connectors tab.
Click Add.
Select Browse connectors.
Step 2: Find Omnisend
Search for Omnisend in the Connector Directory.
Select the Omnisend connector to open its details.
Select Connect.
Step 3: Authorize your Omnisend account
Claude will redirect you to the Omnisend authorization page.
Log in to Omnisend if prompted.
Review the available permissions.
Enable or disable the required read and write permissions for each data area.
Select Authorize access.
Note: Omnisend connector is tied to a single store, the one you chose when authorizing access, so all segments, contacts, and campaigns you create through it live in that one brand. You can click Switch store when authorizing access to select a different store connection.
After authorization, you will be redirected to Claude. Confirm that Omnisend status shows as Connected.
Use Omnisend in Claude
Start a new Claude conversation and ask a question or give Claude a task involving your Omnisend account.
For example:
How did my recent email campaigns perform?Which automations generated the most revenue recently?Compare my campaign performance with the previous month.Create a segment of contacts who purchased in the last 90 days.Create a draft email campaign for my upcoming promotion.
Claude may ask you to confirm an action before using a tool that changes data in your Omnisend account.
Troubleshooting
If you cannot connect to Omnisend:
Confirm that you are logged in to the correct Omnisend account.
Check that your Omnisend role is Owner, Admin, Manager, or Partner.
Make sure your Claude plan supports connectors.
Refresh Claude and try connecting again.
Disconnect and reconnect Omnisend if the authorization has expired.
Check whether your Claude Team or Enterprise administrator must approve the connector.
💬 For further help, contact Omnisend support through the in-app chat or at [email protected].