To manage and store your contacts in the most convenient way, we recommend working with segments. If you have used Omnisend services for quite some time, you may be used to creating lists, but we assure you, using segments is just as easy and even more convenient!

Segments are becoming more powerful - there is no need to have segments and lists as two separate methods of differentiating contacts. So we have unified lists and segments to improve the way you work with your contacts on Omnisend and make the process more efficient. 

We have moved all of your Lists to Saved segments, by giving your list a tag and tagging all the contacts in that specific list. And no need to worry, we have taken care of all other areas where contacts are involved as well - forms, integrations, campaigns, automation, etc.

To reach your saved segments navigate to Audience tab > Saved segments

We have created a short video to explain how you can easily work with saved segments, the ones replacing your lists:

Next steps:

Learn more about working with contact tags in audience, forms, and automation.

Learn more about setting up different types of segments and the most common segmentation practices.

Have any questions? Feel free to reach out to our Support team!

Did this answer your question?