VideoPeel is the premier remote video-capture platform for businesses to capture, respond to, analyze, and share customer videos. VideoPeel helps businesses 10X their user-generated video content, so they can drive 20%+ conversions, traffic, satisfaction, and consumer insights.
Setup Process
Step 1. Sign up for a VideoPeel account. You can start with any plan.
Step 2. Go to Campaigns tab → create a new Campaign → name it and select one of 3 templates: Profile message, Video message, Image message.
Step 3. Edit your campaign however you like: add your logo, an image, text, ask your customers questions, add a description, collect customer info, etc.
Step 4. Once you're delighted with the design, click on the Share link button. The campaign URL will be copied.
Step 5. Add this link to a button/image/text in your email.
And that’s it! You can send this email out and start collecting your customers' videos.
Use Cases
You can collect feedback from your customers on their recent purchases.
Create a VideoPeel campaign to collect unboxing videos and customers' first reactions. You can ask them to share these videos on their Facebook pages. Share discounts or add some other incentives right on the 'Thank you page' to encourage your customers to do this.
Note: Keep in mind that the discount code should be created in your Store account; Videopeel isn't generating codes for you.
Add a button to your Customer Feedback email that links to your VideoPeel campaign.
Make sure to ask for the email/phone number, or any other point of contact, in your VideoPeel campaign so you can reach out to these customers.
Finally, we highly encourage you to check VideoPeel Professional Insights for the best practices offered by VideoPeel experts.
FAQ
Is it possible to sync events/contacts from VideoPeel to Omnisend?
Unfortunately, it's not possible for now.
If you run into any issues or have questions, don't hesitate to contact us through in-app chat or [email protected] for 24/7 support!