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Integrate TikTok Lead Ads with Omnisend

Learn how to send TikTok leads as contacts to Omnisend

Written by Edgaras Vaninas

TikTok Lead Ads helps businesses collect lead information through TikTok lead forms. Connect TikTok Lead Ads to Omnisend to send new leads as contacts and trigger an Automation Workflow when a new lead is received.


Benefits

  • Sync new TikTok leads to Omnisend.

  • Trigger an Automation Workflow when a lead submits a TikTok form.

  • Store lead information as contact fields and custom properties.

  • Use lead data for segmentation and personalized marketing.

How It Works

TikTok Lead Ads connects to Omnisend through OAuth. When a new lead submits a TikTok Lead Ad form, the integration sends the lead’s information to Omnisend.

The Email field is synchronized with a Non-subscribed status. The integration also triggers the TikTok Lead Ads - New Lead custom event.

Setup Process

Step 1. In Omnisend, go to Apps → search for TikTok Lead Ads → click Connect now.

Step 2. Sign in to TikTok when prompted and authorize access to your TikTok Lead Ads account.

Step 3. Select New Leads as the integration feature.

What Data Is Passed

Contact Fields

TikTok Lead Ads synchronizes the following contact fields to Omnisend:

Field name

Type

Description

Email

Standard field

The lead’s email address. It is synchronized with a Non-subscribed status.

Phone

Standard field

The lead’s phone number.

First Name

Standard field

The lead’s first name.

Last Name

Standard field

The lead’s last name.

City

Standard field

The lead’s city.

Country

Standard field

The lead’s country.

Postal Code

Standard field

The lead’s postal or ZIP code.

State

Standard field

The lead’s state or province.

Custom properties

Custom properties

Additional information collected through the TikTok lead form.

Custom Event

TikTok Lead Ads creates the following custom event in Omnisend

Custom Event Name

Description

TikTok Lead Ads - New Lead

Triggered when a new lead submits a TikTok Lead Ad form.

FAQ

What subscription status is assigned to Email?

Email addresses are synchronized with a Non-subscribed status.

What event is triggered when a new lead is received?

The integration triggers TikTok Lead Ads - New Lead.

What should I check if a lead doesn’t appear in Omnisend?

Check that:

  1. You selected the correct TikTok account.

  2. The New Leads feature is enabled.

  3. The lead form is active.

  4. If the issue persists, uninstall and reinstall the app.


Didn't find the answer to your question? Reach out to our Support team through the in-app chat or at [email protected] – our team is available 24/7.

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