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Thanksgiving: Email & SMS Best Practices

Learn how to plan your Thanksgiving Campaigns

Written by Ira

Thanksgiving is a time for giving thanks, and what better way to show your appreciation than through a well-planned marketing campaign?

This guide shows how to use Omnisend to prepare campaigns that reach the right contacts at the right time during Thanksgiving.


Set Up a Thank-You Automation

Start your Thanksgiving campaign with a genuine "Thank You." Omnisend automation workflows allow you to easily set up automated thank-you messages that express your gratitude for your customer's support and loyalty.

For example, you can set up a "Thanksgiving Welcome Series" for new subscribers, sending them a heartfelt thank-you email immediately after they join your list during the Thanksgiving period.

More ideas:

  • Send your subscribers a warm "Thank You" email as the previous campaign opener.

  • Customize thank-you messages based on subscriber actions, like first-time purchases or referrals.

  • Set up automated "Thank You" SMS messages for an additional personal touch.

Personalize Your Campaigns

Use Omnisend's segmentation tools to send targeted offers based on each contact's purchase history, location, or engagement level.

Explore these ideas:

  • Segment your email list based on customer demographics, behaviors, or purchase history.

  • Use Omnisend's contact profiles to better understand your audience.

  • Craft personalized product recommendations based on past purchases.

Schedule Your Messages

Plan your email and SMS send times strategically. The Omnisend Time Zone Optimization feature can help you schedule messages based on customers' time zones. Additionally, consider setting up automated reminder emails or SMS messages as the holiday approaches to capture last-minute shoppers.

Expand your options with these:

  • Utilize Time Zone Optimization to schedule emails at the ideal times for each subscriber.

  • Send reminder emails a few days before Thanksgiving to capture last-minute shoppers.

  • Set up an abandoned cart SMS with a Thanksgiving discount to recover missed purchases.

Write Strong Subject Lines

Make your emails stand out in the crowded inbox with festive subject lines. Use A/B testing to experiment with different subject lines and find the ones that resonate best with your audience.

Tips:

  • Experiment with A/B testing to find the most engaging Thanksgiving-themed subject lines.

  • Include emojis related to Thanksgiving, such as 🦃, 🍂, or 🥧, to make your subject lines festive.

  • Use the AI Subject Line Generator to generate and compare ideas.

  • Highlight your exclusive offers or discounts in the subject line to grab subscribers' attention.

Offer Exclusive Deals

Create urgency with Thanksgiving-specific offers. Use Omnisend's discount codes to generate unique codes for each contact.

Tips:

  • Create urgency with limited-time Thanksgiving discounts.

  • Use Omnisend's dynamic discount codes to provide unique offers to each subscriber.

  • Showcase your exclusive deals prominently in your emails and SMS messages.

Optimize Emails for Mobile View

Since many shoppers browse and shop on their smartphones, ensuring your emails and SMS messages are mobile-responsive is crucial. Omnisend templates are designed to be mobile-friendly, but it's essential to preview and test your messages on mobile devices to guarantee a seamless user experience.

Tips:

  • Ensure all emails and SMS messages are mobile-responsive by previewing and testing on mobile devices.

  • Use Omnisend mobile-friendly templates for a seamless user experience.

  • Consider mobile-specific design elements, like click-to-call buttons for SMS.

Use Seasonal Content

Seasonal content increases relevance and engagement. You can feature Thanksgiving-themed visuals, recipes, or customer stories in your email.

Tips:

  • Share Thanksgiving-inspired content like recipes, DIY decorating guides, or customer testimonials.

  • Incorporate user-generated content, such as customer photos showcasing your Thanksgiving products.

Set Up Social Media Integration

Extend your campaign's reach by promoting it on your social media channels. Omnisend's integration with popular social platforms allows you to schedule posts and track engagement. Encourage your followers to subscribe to your email and SMS lists for exclusive Thanksgiving offers.

Tips:

  • Promote your Thanksgiving campaign on social media platforms with engaging visuals and posts.

  • Use Omnisend's social media integration to schedule and track the performance of your social media posts.

  • Encourage social media followers to subscribe to your email and SMS lists for exclusive offers.

Send a Day-Of Message

On Thanksgiving Day, send a heartfelt message to your subscribers. Schedule your message to ensure it reaches their inbox at the right time. This personal touch can go a long way in strengthening customer relationships.

Tips:

  • Schedule a heartfelt Thanksgiving message to be sent to subscribers on the day of Thanksgiving.

  • Express your gratitude and remind customers of ongoing offers or discounts.

  • Include a special Thanksgiving-themed offer as a token of appreciation.

Run a Post-Send Analysis

Review campaign performance after each send to refine your approach before your next campaign.

Tips:

  • Track open rates, click-through rates, and conversions in the Omnisend reporting dashboard.

  • Compare A/B test results and apply the winning variant to future sends.

  • Note which segments performed best – use this data for your BFCM campaigns.

Wishing you a successful and joyful Thanksgiving season!🦃


Have a question? Reach out to our Support Team anytime through in-app chat or email [email protected].

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