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Participate in Omnisend Product Bugs & UX Bounty

Learn about our Bug & UX Bounty Program, its rules, and how to participate.

Edgaras Vaninas avatar
Written by Edgaras Vaninas
Updated this week

We’re inviting you to help us shape the future of Omnisend! From today, we’re running a Bug & UX Bounty Program where you can share issues you encounter — and help us make Omnisend smoother, faster, and more intuitive.


Why join?

  • 🛠 Influence how we improve the product

  • 📈 Your feedback can directly shape our roadmap priorities

  • 🎁 Exclusive prizes and recognition for top contributors

  • First 20 unique reporters get an Amazon Gift Card

What’s in scope?

  • Product bugs – broken flows, unexpected behavior, logic errors

  • Usability issues – confusing steps, bad UX, friction points

  • Typos and copy mistakes

What’s out of scope?

  • Known or already reported issues (we’ll share the ticket creation date, if it has already been submitted by somebody else)

  • Ongoing incidents listed at status.omnisend.com

How to Participate?

To get started, you can submit your findings through our bounty form. We’ll get back to you within 14 business days.

When to Use the Bug Bounty Form

Submit your findings if you:

  • Found a bug or UX issue that doesn’t block you, but should be fixed.

  • Spotted typos, unclear copy, or confusing steps.

  • Noticed unexpected behavior that impacts the experience.

Important to Know

Submitting a bug via the Bug Bounty form does not guarantee it will be fixed immediately. Based on priority and scope, some issues may take time to resolve. However:

  • You can still be rewarded for valuable findings.

  • You will receive a prize decision within five working days of submission review.

Awards & Prize Delivery

Each valid and rewarded submission will receive a prize, depending on the contribution. This may be:

  • An Amazon Gift Card, or

  • A PayPal cash transfer

Prizes are awarded based on the impact and quality of the report. The type and value of the prize will be decided by the Omnisend team. You will be notified about your reward within 14 business days after your submission has been reviewed and approved. Once confirmed, please allow an additional 5 business days to receive your prize.


Have any questions? Feel free to contact our Support Team via in-app chat or at [email protected].

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