Starshipit is a shipping and fulfilment automation platform that helps ecommerce merchants streamline order dispatch, label printing, tracking updates, and courier management via a single interface.
For Omnisend users, integrating with Starshipit can enable more sophisticated shipping-triggered workflows, better synchronization of order and tracking data, and a more seamless experience between marketing automation and logistics.
Key Benefits
Automatically send transactional notifications based on real‑time shipping events.
Update contact or order metadata in Omnisend (e.g., tracking number, carrier, shipment status) to trigger segmentation or automation flows.
Reduce manual work and prevent errors by eliminating duplicate entry of tracking data.
Improve customer experience with timely and accurate shipping communications.
Setup Process
Step 1. In Omnisend, go to Apps → Search for Starshipit → Click Connect Now.
Step 2. Select scenarios you want to use, turn them on, and click Continue.
Step 3. Grant access to your Starshipit account. Copy the API key and the Subscription Key from your Starshipit account. Keys can be found here.
Step 4. We'll generate the webhook's URL. Copy that URL and paste it in Starshipit here. After it's pasted, make sure to save the changes.
Step 5. After access is granted to your Starshipit, click continue in Omnisend. And that's it! Your Starshipit account and Omnisend are now connected!
What Data is Passed
Only the email address and phone number are passed to the contact fields from Starshipit. However, this is a list of custom events that can be triggered:
Custom Event Name | Description |
Starshipit - Order Status is Cancelled | Triggered when the tracking status is cancelled. |
Starshipit - Order Status is AwaitingCollection | Triggered when the tracking status is awaiting collection. |
Starshipit - Order Status is Exception | Triggered when the tracking status is an exception. |
Starshipit - Order Status is AttemptedDelivery | Triggered when tracking status is attempted delivery. |
Starshipit - Order Status is PickupInStore | Triggered when tracking status is pickup in store. |
Starshipit - Order Status is OutForDelivery | Triggered when the tracking status is out for delivery. |
Starshipit - Order Status is InTransit | Triggered when the tracking status is in transit. |
Starshipit - Order Status is Dispatched | Triggered when the tracking status is dispatched. |
Starshipit - Order Status is Delivered | Triggered when the tracking status is delivered. |
Starshipit - Order Status is Printed | Triggered when the tracking status is printed. |
If you didn't find the answer to your question, reach out to our support team through the in‑app chat or at [email protected] — our team is available 24/7.