Getting started with Omnisend is simple, but taking a few key steps upfront will help you set up your account correctly and avoid issues later.
This guide walks you through what Omnisend is, what you should review before launching your first campaign, and the essential resources that will help you build a strong foundation.
What is Omnisend?
Omnisend is a marketing automation platform built specifically for ecommerce businesses. It unifies email campaigns, SMS, push notifications, automation, and ads (such as Facebook and Google) into one omnichannel system so brands can manage and automate customer outreach from a single dashboard.
Omnisend helps ecommerce teams engage customers across their journey, from first visit to purchase, with tailored campaigns and automated workflows without needing to install software.
First Steps
Once you create your account, watch our Email Marketing Fundamentals course (7 videos, 45 minutes total). It covers:
How to connect your store.
Creating signup forms.
Building your first email campaign.
Setting up automation workflows.
Additional Resources
Glossary of Terms – Understand Omnisend product vocabulary (e.g., Contact, Email Campaign, Automation Workflow).
Help Center – Browse all guides.
Omnisend Blog – Tips and how-tos for ecommerce marketing.
By creating an Omnisend account, you agree to our Terms of Use, Privacy Policy, and Anti-spam Policy.
Other Questions
All Omnisend users, regardless of their pricing plan, are eligible for our 24/7 support, so feel free to start a chat with us within the app or simply contact us via [email protected].
Our Support Team is here for you 24/7! You can find us via in-app chat or at [email protected].