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Integrate Simplee Memberships with Omnisend

Learn how to send membership events from Simplee Memberships to Omnisend

Written by Armintas Griežė

Simplee Memberships is a Shopify app for selling and managing memberships and plans. Connect it to Omnisend with an API key to send membership events to Omnisend as custom events, so you can build automations around them.


Benefits

  • Trigger Omnisend automations from membership events, such as a new membership or a cancellation.

Setup Process

Step 1. In Omnisend, go to Apps → search for Simplee Memberships → click Connect now → click Copy API Key.

Step 2. In your Shopify admin, open Apps → select Simplee Memberships → click Integrations.

Step 3. On the Omnisend card, click Configure → paste your API key into the API key field → save the settings.

Step 4. In Simplee Memberships, open Settings → select the Emails tab → click the pencil icon next to Send using for each member email. Select Omnisend or Simplee & Omnisend. You can set this for the following emails:

  • Email customers when they purchase a new membership.

  • Email customers when their credit card fails and prompt them to update their information.

  • Email customers when they cancel their membership.

  • Email members before their next renewal.

  • Email members when they earn store credits.

Step 5. In Omnisend, check the box that I have completed all the steps → click Confirm.

What Data is Passed

Simplee Memberships sends the following custom events to Omnisend:

Custom Event Name

When It Fires

Membership Created (Simplee)

Triggered when a customer purchases a new membership.

Credit Card Failed (Simplee)

Triggered when a customer’s credit card fails, and they are prompted to update their information.

Membership Cancelled (Simplee)

Triggered when a customer cancels their membership.

Upcoming Renewal (Simplee)

Triggered before a member’s next renewal.

Store Credits Earned (Simplee)

Triggered when a member earns store credits.

FAQ

What should I check if events don’t appear in Omnisend?

Check that:

  1. You pasted the correct API key on the Omnisend card on the Integrations page.

  2. Send using is set to Omnisend or Simplee & Omnisend for the email you’re testing.

  3. If the issue persists, uninstall and reinstall the app.


Didn’t find the answer to your question? Reach out to our Support team through the in-app chat or at [email protected] – our team is available 24/7.

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