Junip is an application for Shopify users that allows you to collect reviews, including photo and video reviews from your customers, and display them on your website. Its integration with Omnisend will let you send Review requests and confirmations after successful submission, and collect information about the reviews and ratings.

Setup process
Step 1. In Omnisend, go to → Apps → Search for "Junip" → Click on "Connect Now" → Copy an API Key.
Step 2. Proceed to the Integrations tab in your Junip admin → choose Omnisend from the list.
Step 3. On the next page, you may check a summary of the integration benefits and click on the Install button to proceed further.
Step 4. Here, you will need to enter the an API Key you created in Omnisend. Once you enter the key, click on the Install button to proceed.
Step 5. In Omnisend, check the box that all the steps are done and confirm the changes.
That's it! You will see the notification about the successful completion and Installed status next to the Omnisend app in your Junip Integrations list.
Custom events
Once you complete the integration process, Junip will be able to trigger 2 Custom Events in Omnisend.
Custom Event Name | Description |
Junip - Review Submitted | Triggered when review is submitted. |
Junip - Review Request By Campaign | Triggered when there's a request to submit a review by campaign. |
Junip - Review Request | Triggered when there's a request to submit a review. |
Junip - Review Confirmation Required | Triggered when confirmation is required in order to submit a review |
Setting up Automation workflows
Once you complete the integration, you may find the events mentioned above and custom fields in your automation workflow settings.
Junip provides comprehensive instructions for the Automation setup, defining the settings for the Trigger, Trigger filter, and Exit condition. For example:
Trigger: Junip - Review Request;
Trigger Filter: all_items_reviewed -> "false";
Exit condition: Junip - Review Submitted.
Make sure you fulfill all of the requirements and don't be scared to add other blocks, such as Split Condition or A/B test. More information about custom events can be found here.
Junip app also provides detailed instructions on your Email message design. Here, you may find some recommendations on the texts and suggestions on how you can add a photo of the product to the newsletter content.
If you have questions or need some assistance, reach out to our Support Team via in-app chat or at [email protected].






