Stamped Reviews & Loyalty is a 3rd-party app that helps you collect customer reviews from your happy customers, strengthen your brand, attract quality traffic, and boost sales with strong social proof.
The Stamped Reviews & Loyalty integration with Omnisend allows you to create automation emails to target specific customer groups based on their recent loyalty & rewards events.
Before You Begin
This article explains how to integrate Stamped.io Loyalty&Rewards with your Omnisend account. If you want to integrate Stamped.io Reviews&Ratings with your Omnisend account, check this article
Benefits
Build a loyalty program using the Stamped.io app and sync your customers' loyalty profiles from the Stamped.io app in real-time. Send reminders to your customers whenever they hit a specific number of points that is enough to get a reward. Also, use properties synced from Stamped.io to personalize your emails.
Setup Process
Step 1. In Omnisend, go to → Apps → Search for "Stamped.io Reviews & Loyalty" → Click on "Connect Now" and follow the steps:
Copy the API key that was just generated for you. We will use it next.
Step 1.1. Navigate through Stamped.io's dashboard to either the Reviews/Loyalty tab (the integration will work for both), then Settings, and then Apps → select Omnisend:
Step 1.2. Click on "Install App", and you can then enter the previously generated API key. You may need to refresh the page before being able to do so.
Step 1.3. Click "Save", and you can then choose to sync existing customers' data over to Omnisend by clicking on "Sync Customer Properties".
Step 2. Once all of the steps are completed, let's head back to Omnisend, check the "I have completed all the steps" checkbox, and then on Confirm
And that's it! Stamped.io and Omnisend are now integrated.
Contact's Custom Property Pushed to Omnisend
Custom Properties will be created and synchronized from Stamped.io to Omnisend when the "Sync Customer Properties" button on the Stamped.io Dashboard is clicked.
The following Contact's custom properties will be created and will be updated in real-time:
stamped_rewards_points - your customer's latest point balance
stamped_referral_link - referral link that they can use to refer your store to their friend.
stamped_rewards_created_date - the exact date when a customer has joined your rewards program
stamped_account_confirmed - yes/no value based on whether the account has been confirmed in the Stamped.io app or not
stamped_rewards_vip_tier - customer's current VIP Tier.
Use Cases
Reminder email to Loyalty & Rewards customers to shop and spend their points if they have not purchased in 6 months, with the customer's current points pulled into the email:
Create a segment for Loyalty & Rewards customers who have not shopped in your store for the last 6 months and have enough points to get a reward.
Please see the segment filter below as an example:
Note! Use the number of points that is enough to get at least 1 reward.
Create a flow with the segment created above:
Add an email, SMS, or Push Notification block to your automation.
Use the customer properties [[contact.custom_properties.stamped_rewards_points]] in the email to dynamically update and display the points that your customer has;
Here's how the workflow would look:
For any questions or assistance, simply reach out to the Stamped.io team via [email protected] or click on the message icon on the bottom right corner to connect with their support team.