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Signup Forms Reports
Signup Forms Reports

Learn about your Signup Forms Report and the data you get

Ira avatar
Written by Ira
Updated over a week ago

You can collect new subscribers, measure your success, and dive into the details with our Signup Forms Reports. These reports can be found by navigating to Reports → Forms. Click on the form you wish to dive in deep, and the report with details will open up:

The Overview Tab in Form Report will show you the following information:

Total views, Interaction, and Signup rate for today, yesterday, last 7 days, last 30 days, last 90 days, all-time and custom range. Select the timeframe you want to see the data for.

  • Signup Rate: This metric represents the ratio of signups to views. It is calculated by dividing the number of signups by the number of views.

  • Interaction Rate: This metric indicates the ratio of interactions to views. It is calculated by dividing the number of interactions by the number of views.

💡 Interactions are calculated if a user clicks on any element of the signup form (button/input fields etc.)

Performance Report

The performance report offers a comprehensive chart displaying metrics such as signups, interactions, and views for your form. You have the flexibility to choose the specific data you want to view on the date-based chart.

By hovering over the metrics, you can see the related activity. It's essential to remember that the displayed data is based on the timeframe you selected above.

Device report allows you to see which devices were mainly used to view, interact, or signup using your sign-up form.

The Contact Activity tab provides an exportable list of subscribers who signed up through that form. The list shows the email, first name, last name, gender, country (whenever applicable), discount (wheel of fortune), and signup date.

Please note our system prevents the same contact from being counted twice in the 'signups' count if they fill out the subscription form again. This means that if a contact has already subscribed and fills out the form again, they won't be included in the 'signups' count.

Despite this, we still want to keep track of these contacts and their actions, which is why we add a tag to their profile (a tag is added in the Behaviour Settings → Audience of the form). This tag will indicate that the contact has filled out the form again and will allow you to identify and manage these contacts quickly.

This feature helps maintain accurate metrics and provides valuable insights into your audience's behavior. We always strive to provide you and your subscribers with a seamless and efficient experience.

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