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Integrate Dropstar Reviews with Omnisend

Learn how to send review data from Dropstar Reviews to Omnisend

Written by Armintas Griežė

Dropstars Reviews is a Shopify app that collects and manages product reviews for your store. The Omnisend integration sends a custom event to Omnisend each time a review is posted, so you can use it to trigger automations.

Benefits

  • Trigger Omnisend automation workflows when a review is posted in Dropstars Reviews.

  • Send review request flows based on positive or negative reviews, as described on the Dropstars Reviews Integrations page.

Setup Process

Step 1. In Omnisend, go to Apps → search for Dropstars Reviews → click Connect now → click Copy API Key.

Step 2. In your Shopify admin, go to Apps → open Dropstars Reviews → click Settings.

Step 3. Open the Integrations tab → find Omnisend → click Customize.

Step 4. Paste the API key into the Omnisend API key field and click Verify. The status next to Omnisend changes to On.

Step 5. In Omnisend, check the box that I have completed all the steps → click Confirm.

What Data Is Passed

Dropstars Reviews sends the following custom event to Omnisend:

Custom Event Name

When it fires

Dropstars Review Posted

Triggered when a review is posted in Dropstars Reviews.

💬 Learn more: Create and manage custom events in Omnisend.

Create Automation Workflows with Dropstars Reviews Event

You can use the custom events sent from Toki to create Automation Workflows in Omnisend. Go to Automation → Create workflow → Create from scratch. In the trigger area, select your Toki custom event.

Note: The custom event must be synced to Omnisend at least once before you can select it as an automation trigger.

Here are example workflows you can build:

  • Thank-you message: Send a thank-you email to a contact when the Dropstars Review Posted event is received.

  • Follow-up for reviews: Use the event as a trigger and split the workflow by review rating.

FAQ

What should I check if the Dropstars Review Posted event doesn’t appear in Omnisend?

Check that:

  1. You pasted the correct Omnisend API key from the store you are connecting.

  2. The Omnisend integration in Dropstars Reviews shows On after you clicked Verify.

  3. A review was actually posted after the connection was verified.

  4. If the issue persists, uninstall and reinstall the app.

Didn’t find the answer to your question? Reach out to our Support team through the in-app chat or at [email protected] – our team is available 24/7.

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