Omnisend collects US sales tax on all the payments for our services. If you're based in the US, you'll need to provide your State and ZIP/Postal code under billing information. The sales tax will be calculated based on this information.
Before you start
If you are not based in the US, you will not be subject to any US sales taxes.
Sales tax rate is different for every state, so you can check it here.
Sales tax is applied for these states: PA, OH, AZ, UT, WA, TN, TX, NY.
How Omnisend calculates Sales Tax
Based on the ZIP/Postal code provided in your Billing information, Omnisend assigns you the corresponding tax rate. It varies from 1% to 13%. Your company's Billing address can be found by going to Account management -> Billing info -> Update info.
Where to find my Sales tax rate
Whenever you'll be making any payment inside your Omnisend account (upgrading to a paid plan, subscribing to SMS subscription, paying for extra credits, etc.), you'll see your Sales tax rate.
Also, Sales tax will be shown in your 'Upcoming payment' email. So, if you're subscribed to any recurring payment in Omnisend, you'll always know how much you'll be taxed for the upcoming month.
Sales tax can be found in the invoices that have been issued already, too.
If you'd like to register as a tax-exempt organization in Omnisend to avoid paying Sales tax, you should contact our support at [email protected] and provide a reseller certificate/reseller permit. Each state has different requirements for what a reseller certificate should look like and include different information. To be able to verify your reseller permit on our end we'll need you to provide this info:
Texas: Taxpayer ID, FEI Number, First and Last name
Washington: Reseller Permit Number
New York: Sales tax identification number
Arizona: Transaction Privilege Tax License Number (8 digits)
Tennessee: Certificate type, Exemption Number (9 digits)
Ohio: Type of business, license number
Pennsylvania: REV-1220 Pennsylvania Exemption Certificate
Connecticut: business ID and reseller certificate number.
Hawaii: DBA Name, ID, First and Last name
Have any additional questions? Talk to us at [email protected].