Omnisend for Ecwid allows you to link your Omnisend account to your Ecwid store. It lets you use your store's data to segment your customers better, automate marketing, recover abandoned carts, and automate the upsell process, among other available features.
Integrating Omnisend with Ecwid
Before You Start
If you have been using Omnisend and already have an account with another store connected, you'll need to create a new empty store first - to register a new store under an existing account, check this step-by-step guide. Once a new store is registered, proceed with the steps below.
If you don't have an Omnisend account - create one here; if you have an Omnisend account with an empty store, proceed with the steps below.
Installation Process
Step 1. Login to your Omnisend account and click "Connect store" in the dashboard or navigation menu.
Please select the Ecwid platform as the next step.
Then, copy the API key and click on "Add Omnisend app".
Step 2. Install Omnisend for the Ecwid app.
Start by logging into your Ecwid account and installing the Omnisend app from here.
Step 3. Enter the API key in Omnisend app for Ecwid and click "Save".
Then, you should see a success message.
That's it! You have now connected your Ecwid store to Omnisend. You'll be offered an option to add your Brand Assets. After that, you'll land on the Dashboard page, which means that the integration has been enabled successfully.
What features are supported
Email and SMS campaigns.
These Automation workflows: Order Confirmation (Paid for Order and Placed order events), Cancellation Confirmation (Order Cancelled event), Birthday, Welcome email, Contact enters/exits segment, Browse Abandonment, Product Abandonment, Abandoned Checkout & Abandoned Cart.
Segmentation. Most of the segmentation filters are available.
What data is passed from Ecwid to Omnisend
Products. With Ecwid, you can sell physical goods, digital files, and services or resell products from other suppliers.
Orders. After a customer places an order in your store, you get an email notification, and the order appears on the My Sales → Orders page in your Ecwid admin.
Carts. Your Ecwid store forms a list of abandoned carts that are passed to Omnisend.
If you need any assistance - don't hesitate to contact our award-winning support through our in-app chat or through email at [email protected]