Omnisend

Adding tags in Omnisend in different ways

Working with Contact Tags

Learn how you can use custom data to personalize your messages or segment your contacts

Custom Properties for Contacts

Learn how to add new data or change the identifier

Updating Contact Profiles

Learn how you can work with the SMS subscribers when other channels are not available

Managing SMS Subscribers

Learn how Omnisend determines your contacts location and how you can use that data

Location in Contacts Profiles

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Audience Management

Learn how to collect SMS opt-in from your clients at the checkout on Shopify stores or via Omnisend signup forms

SMS Opt-in collection

Learn about the statuses your contact can have for different communication channels

Contact Statuses for Different Channels

Learn how to enable your subscribers to update their profile and email preferences

Subscriber Preference Center

Learn how to change the design and the wording on the Unsubscribe page

Unsubscribe Page

Learn why some of your contacts are placed in the Non-subscribed contact list

Non-subscribed Contacts

Subscription statuses

Learn how to import contacts to your Audience from files or third-party services

Importing Contacts from File or Other Services

Learn how to export your contacts to a file

Exporting Contacts to File

Learn why and when custom properties may replace tags

Tags vs Custom Properties

Imports/Exports

Learn more about each of the concepts and how you can use them

Custom Properties vs Custom Fields

3rd Party Cookies

Learn how double opt-in works, how you can set it up and benefit from it

Double Opt-In

Learn what tracking cookies Omnisend uses and how to remove them if needed

Explaining and Managing Tracking Cookies

Other

Find the answers to the most popular and tricky questions

Audience: FAQ

Discover how to change a contact's status back to subscribed after they have been manually unsubscribed

How to Resubscribe Contacts Who Unintentionally Unsubscribed

Troubleshooting

About Us

Terms of Use

Status Page

Pricing

Partner Portal

App Market

Contact Support

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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