Audience Management | Omnisend Knowledge Base

Audience Management

Learn how to add/ import contacts, and create contact segments in your email marketing campaigns.

25 articles in this collection
Written by Paulius and Jurate

Contact statuses for different channels

Learn about the different status your contact can have for different communication channels and how to unsubscribe a contact

Written by Jurate
Updated over a week ago

Contact Profile Page

Learn how to read and update your contact's profile page and add contact tags

Written by Jurate
Updated over a week ago

Working with Contact Tags

Learn how to add, manage, import, use tags for your contacts

Written by Jurate
Updated over a week ago

Segments

About Segmentation on the fly

Learn how to filter your contacts and how you can benefit from audience segmentation

Written by Paulius
Updated over a week ago

Creating segments

Learn about our segment possibilities in campaigns, automation, contact sync with Facebook or Google and more

Written by Paulius
Updated over a week ago

Contact lists moved to Saved Segments

Learn how to work with segments, which we created after moving your contact lists to saved segments

Written by Jurate
Updated over a week ago

Importing contacts to segments

Learn how to import contacts to a segment in your Audience tab, instead of creating a new list

Written by Jurate
Updated over a week ago

Segmenting Inactive Contacts

Learn how to segment the most inactive contacts and delete them from your contacts list

Written by Paulius
Updated over a week ago

Imports/Exports

Importing Contacts from File or Other Services

Learn how to import contacts to your Audience tab from files or third party services

Written by Paulius
Updated over a week ago

Exporting Contacts to a file

Learn how to export your contacts to a file

Written by Jurate
Updated over a week ago

Other

Synchronizing your contacts data

Learn how we import and update your customer and subscriber lists

Written by Paulius
Updated over a week ago

Custom Properties for Contacts

Learn how you can use custom data to personalize your messages or segment your contacts

Written by Paulius
Updated over a week ago

Double Opt-In

Learn how double opt-in works, how you can set it up and benefit from it

Written by Paulius
Updated over a week ago

Non-subscribed contacts

Learn why some of your contacts are placed in the Non-subscribed contact list

Written by Jurate
Updated over a week ago

Unsubscribing from SMS Campaigns and Automation

Learn how your customers can easily unsubscribe from your SMS campaigns or automations

Written by Paulius
Updated over a week ago

Explaining and Managing Tracking Cookies

Learn what tracking cookies Omnisend uses and how to remove them if needed

Written by Paulius
Updated over a week ago

3rd Party Cookies

Written by Paulius
Updated over a week ago

Compliance

Contacts synchronization with Shopify

Written by Jurate
Updated over a week ago

General Compliance with Contact List Management

Learn about best practices that help you keep your contact list clean and get best results from email marketing

Written by Paulius
Updated over a week ago

Compliance 1 - Did You Collect Your Email List Longer Than 1 Year Ago?

Written by Paulius
Updated over a week ago

Compliance 2 - Have You Purchased or Rented Any Email Lists?

Written by Paulius
Updated over a week ago

Compliance 3 - Have You Migrated from Another Email Marketing Service Provider?

Written by Paulius
Updated over a week ago

Compliance 4 - The Role-based Email Addresses

Written by Paulius
Updated over a week ago

Compliance 5 - Did Your Contact Subscribe to Your Campaigns?

Written by Paulius
Updated over a week ago

Compliance 6 - Contacts from Your Personal/Business Inboxes

Written by Paulius
Updated over a week ago