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Audience Management
Audience Management
Learn how to add/ import contacts, and create contact segments in your email marketing campaigns.
21 articles in this collection
Written by
Paulius,
Oskar,
and
Ira
Working with Contact Tags
Adding tags in Omnisend in different ways
Written by
Ira
Updated over a week ago
Custom Properties for Contacts
Learn how you can use custom data to personalize your messages or segment your contacts
Written by
Paulius
Updated over a week ago
Updating your contacts' profiles
Learn how to add new data or change the identifier
Written by
Oskar
Updated over a week ago
Managing SMS subscribers
Learn how you can work with the SMS subscribers when other channels are not available
Written by
Ira
Updated over a week ago
Location in the contacts profiles
Learn how Omnisend determines your contacts location and how you can use that data
Written by
Oskar
Updated over a week ago
Subscription statuses
SMS Opt-in collection
Learn how to collect SMS opt-in from your clients at the checkout on Shopify stores or via Omnisend signup forms
Written by
Oskar
Updated over a week ago
Contact statuses for different channels
Learn about the statuses your contact can have for different communication channels
Written by
Ira
Updated over a week ago
Subscriber Preference Center
Learn how to enable your subscribers to update their profile and email preferences
Written by
Ira
Updated over a week ago
Unsubscribe page
Learn how to change the design and the wording on the Unsubscribe page
Written by
Oskar
Updated over a week ago
Non-subscribed contacts
Learn why some of your contacts are placed in the Non-subscribed contact list
Written by
Ira
Updated over a week ago
Imports/Exports
Import from the file - define your contacts' subscription statuses
Written by
Oskar
Updated over a week ago
Importing Contacts from File or Other Services
Learn how to import contacts to your Audience tab from files or third-party services
Written by
Oskar
Updated over a week ago
Exporting Contacts to a file
Learn how to export your contacts to a file
Written by
Ira
Updated over a week ago
Tags vs Custom Properties
Learn why and when custom properties may replace tags
Written by
Oskar
Updated over a week ago
Other
Using tags for browsing behavior tracking
Learn how to use Browsing-based flows for behavior tracking
Written by
Oskar
Updated over a week ago
Custom properties vs Custom fields
Learn more about each of the concepts and how you can use them
Written by
Oskar
Updated over a week ago
3rd Party Cookies
Written by
Paulius
Updated over a week ago
Double Opt-In
Learn how double opt-in works, how you can set it up and benefit from it
Written by
Ira
Updated over a week ago
Explaining and Managing Tracking Cookies
Learn what tracking cookies Omnisend uses and how to remove them if needed
Written by
Paulius
Updated over a week ago
FAQ
Audience: FAQ
Find the answers to the most popular and tricky questions
Written by
Ira
Updated over a week ago
Troubleshooting
Convert Unsubscribed by Accident Contacts back to the Subscribed Status
Learn how to convert contact status to subscribed when you manually unsubscribed them or unsubscribed during the contact import
Written by
Ira
Updated over a week ago