Audience Management

Learn how to add/ import contacts, and create contact segments in your email marketing campaigns.

21 articles in this collection
Written by Paulius, Katherine, and Jurate

Importing Contacts from File or Other Services

Learn how to import contacts to your Audience tab from files or third party services

Written by Katherine
Updated yesterday

Unsubscribe page

Learn how to edit the Unsubscribe page and check the opt-out reason

Written by Katherine
Updated yesterday

Data types in Omnisend

Find out what data types you can assign to the fields within customers' profiles

Written by Katherine
Updated this week

Subscriber Preference Center

Learn how to enable your subscribers to update their profile and email preferences

Written by Jurate
Updated over a week ago

Contact statuses for different channels

Learn about the different status your contact can have for different communication channels and how to unsubscribe a contact

Written by Jurate
Updated over a week ago

Contact Profile Page

Learn how to read and update your contact's profile page and add contact tags

Written by Jurate
Updated over a week ago

Working with Contact Tags

Learn how to add, manage, import, use tags for your contacts

Written by Jurate
Updated over a week ago

Segments

About Segmentation on the fly

Learn how to filter your contacts and how you can benefit from audience segmentation

Written by Paulius
Updated over a week ago

Creating segments

Learn about our segment possibilities in campaigns, automation, contact sync with Facebook or Google and more

Written by Paulius
Updated over a week ago

Contact lists moved to Saved Segments

Learn how to work with segments, which we created after moving your contact lists to saved segments

Written by Jurate
Updated over a week ago

Importing contacts to segments

Learn how to import contacts to a segment in your Audience tab, instead of creating a new list

Written by Jurate
Updated over a week ago

Segmenting Inactive Contacts

Learn how to segment the most inactive contacts and delete them from your contacts list

Written by Paulius
Updated over a week ago

Imports/Exports

Exporting Contacts to a file

Learn how to export your contacts to a file

Written by Jurate
Updated over a week ago

Other

Synchronizing your contacts data

Learn how we import and update your customer and subscriber lists

Written by Paulius
Updated over a week ago

Custom Properties for Contacts

Learn how you can use custom data to personalize your messages or segment your contacts

Written by Paulius
Updated over a week ago

Double Opt-In

Learn how double opt-in works, how you can set it up and benefit from it

Written by Paulius
Updated over a week ago

Non-subscribed contacts

Learn why some of your contacts are placed in the Non-subscribed contact list

Written by Jurate
Updated over a week ago

Unsubscribing from SMS Campaigns and Automation

Learn how your customers can easily unsubscribe from your SMS campaigns or automations

Written by Paulius
Updated yesterday

Explaining and Managing Tracking Cookies

Learn what tracking cookies Omnisend uses and how to remove them if needed

Written by Paulius
Updated over a week ago

3rd Party Cookies

Written by Paulius
Updated over a week ago

Compliance

Contacts sync with Shopify

Written by Jurate
Updated over a week ago