To create an account with Omnisend, you will need to have a working email address. We will use this email address to communicate with you.

In this article, learn how to add and verify your sender's email address.


Before You Start

You should not use sender's email address on:


These providers automatically bounce campaigns. We highly recommend using an email address on your own domain.

Important note: if you have multiple stores connected to Omnisend you will have to add different sender's email addresses to each store.

Setup Process

To change or add your sender’s email address (the one that email recipients see in the FROM: field) go through these quick steps:

Go to Store settings > Settings and select Sender's email addresses:

You can add a new sender's email by clicking Add sender’s email address button or edit the emails already added by clicking Edit button next to the address you need to change:

In the same Email Addresses tab you can add some extra emails that can come in handy in your email marketing activities.


Each time you add a new sender's email or edit the existing one, a confirmation box will pop up asking you to verify it:

Time to receive verification email can vary. Don't forget to check promotions and junk folders for the email. Not going through? Send us an email to from the address you would like to verify and we will do it manually from our end.

More information:


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