Copying campaigns between Omnisend accounts allows you to reuse the same design and messaging across multiple stores. This helps you maintain consistent branding and save time when creating similar campaigns for different accounts.
This article explains how to copy campaigns to another Omnisend account.
Before You Begin
All user roles can copy campaigns between accounts, except Content Creator and Analyst roles.
To copy campaigns, you need access to both the source and destination accounts.
Any campaign type (email, SMS, and push notification) or campaign status (draft, sent, canceled, etc.) can be copied.
Campaigns can be copied between any Omnisend accounts, regardless of the connected ecommerce platform.
💡 Copying campaigns is especially useful when managing multiple stores in Omnisend. Learn more about managing multiple stores in Omnisend.
Copy Campaigns
To copy a campaign from one account to another:
Step 1. Go to Campaigns → find the campaign you want to copy → click the three-dot menu next to it → select Copy to another store.
Step 2. From the dropdown, choose the destination account(s). You can select one or multiple accounts at once.
Step 3. Enter a name for your copied campaign.
Step 4. Click Copy. You'll see a confirmation message once the campaign has been copied.
Important Notes:
The full campaign content, design, and settings are copied to the destination account.
The copied campaign is always saved as a draft, regardless of the original campaign's status.
Step 5. Open the destination account to locate and review your copied campaign. Navigate to Campaigns to find it.
Review and Adjust Copied Campaigns
Once a campaign is copied, review and update it in the destination account to ensure all content matches the new store.
💡 Changes made to the original campaign won't affect the copied campaign, and vice versa.
Switch to the destination account and open the copied campaign under Campaigns. Check the following settings carefully:
Email settings (email campaigns only): Review your sender name, email address, preheader, etc., to ensure they match the destination store.
A/B test settings (if applicable): If you copied an A/B test Email Campaign, it will be copied as an A/B test. Review your settings, including test variants, winning criteria, and send timing.
Links: Update product links, landing pages, or any store-specific URLs to match the destination store.
Personalization tags: Standard tags like contact name, website URL, and store details will automatically pull data from the destination account. However, verify any custom properties you've created; if they don't exist in the destination account, update or remove them.
Discount blocks: If the campaign includes discount codes, review the discount settings carefully.
Campaign audience: Verify the audience or segment assigned to the campaign. Segments from the source account may not exist or may have different contact lists in the destination account.
Once you've updated all necessary settings, you can send or schedule the campaign.
FAQ
Can I copy a campaign from Shopify to WooCommerce?
Yes. You can copy campaigns between accounts connected to different ecommerce platforms. However, make sure to review and update any platform-specific links or dynamic content blocks after copying.
Will the copied campaign automatically update if I change the original?
No. Once copied, the campaign becomes independent. Edits to the original campaign won't affect the copied version, and changes to the copied campaign won't affect the original.
Can I copy multiple campaigns at once?
No. You can only copy one campaign at a time. However, you can copy a single campaign to multiple destination accounts in a single action.
Need assistance? Contact our support team via in-app chat or at [email protected].