Ad Credits - What are those and What can you do with them

Ad (Advertising) Credits are the ones that will allow you to send SMS messages to your customers related to your Campaigns and Automation emails. These credits are NOT related to your Email credits. If you run out of Email credits please, DO NOT purchase Ad Credits - check this article for information about Email credits. 

If you decide you want to send SMS messages to your customers and buy Ad Credits, you will be able to choose the amount you want to purchase (at least $50). These credits are not included in your monthly Standard or Pro plan payment and are held as a separate budget for your SMS message sending. 

The prices are based on the country of the recipient and are available in My Account > Billing > SMS pricing.

If you have questions or need any assistance, do not hesitate to contact our Support Team, which is available 24/7 and can be reached via In-app chat or email at

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