About Ad Credits

Ad (Advertising) Credits are the ones that will allow you to send SMS messages to your customers related to your Campaigns and Automation emails. Customers on our paid plans can use text messaging service - Standard, Pro and Enterprise. 

If you decide you want to send SMS messages to your customers and buy Ad Credits, you will be able to choose the amount you want to purchase (at least $50). These credits are not included in your monthly Standard or Pro plan payment and are held as a separate budget for your SMS message sending. 

Important note: Ad credits are NOT related to your Email credits. If you run out of Email credits please, DO NOT purchase Ad Credits - check this article for information about Email credits. 

The prices are based on the country of the recipient and are available in Store settings > Billing > SMS pricing.

If you have questions or need any assistance, do not hesitate to contact our Support Team, which is available 24/7 and can be reached via In-app chat or email at support@omnisend.com

SMS pricing changes (September, 2019)

We are introducing two important changes to SMS pricing:

  1. We are significantly reducing SMS prices to selected countries (see the full list below). The prices are dropping by 36% on average. This change is effective starting September 4, 2019 and is available to users on all paid plans.
  2. We are discontinuing the 10% discount for SMS on Pro plan. This change is effective starting September 30, 2019.

Did this answer your question?