If you need to use information about your contacts elsewhere, you can easily export your contacts to a file. In this article you will find out how our export feature works.


How it works

Your can export your contacts from the All contacts list, a Saved segment or the Tag.

All contacts

In order to export your contacts successfully, please follow these steps:

1. In your Omnisend account navigate to Audience tab and and proceed to the Export page

2. Click on New export button.

3. You will then get the Export options, to choose what type of contacts you wish to export: All contacts; Subscribed to email; Non-subscribed to email; Unsubscribed from email

4. Once you've done that, the export file will be ready. Click on Download and save it to your device:

When you save your export, you will be able to see all the information you collected about your customers. The file will contain columns of default properties, such as name, email, surname and columns of custom properties you have collected and your contact tags. 

Note, Tag column will include all tags your contact has, separated by a comma.

Saved segments and Tags

You can also export your contacts from a specific segment. Go to Audience > Saved segments or Tags > find the relevant segment or tag and click Export. 

As soon as your export is available, you will find it in the Exports tab. Click download and save it to your device. You will find information related to channel subscription status your contacts have in the exported file!

If you wish to re-import your contacts, follow the instructions in Importing Contacts from File or Other Services article.

Have any additional questions? Feel free to contact us at support@omnisend.com.

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