Stamped Reviews & Loyalty is a third-party app that helps you collect customer reviews from your happy customers, strengthen your brand, attract quality traffic, and boost sales with strong social proof.
The Stamped Reviews & Loyalty integration with Omnisend allows you to create automation emails to target specific customer groups based on their recent loyalty & rewards events.
Before You Begin
This article explains how to integrate Stamped.io with your Omnisend account.
While Reviews and Loyalty appear as separate modules within the Stamped dashboard, both use the same underlying Omnisend integration. This means you only need to complete the integration process once to enable both features.
Benefits
Build a loyalty program using the Stamped.io app and sync your customers' loyalty profiles from the Stamped.io app in real-time.
Send reminders to your customers whenever they hit a specific number of points that is enough to get a reward.
Use properties synced from Stamped.io to personalize your emails.
Setup Process
Step 1. In Omnisend, go to Apps → search for Stamped.io Reviews & Loyalty → click Connect now and follow the integration steps.
Copy the API key generated for you. You will use it in the next steps.
Step 2. Navigate through Stamped.io's dashboard to either the Reviews/Loyalty tab → Settings → Apps → select Omnisend.
Step 3. Click Install App, then enter the previously generated API key. You may need to refresh the page before you can do so.
Step 4. Click Save, then choose to sync existing customers' data to Omnisend by clicking Sync Customer Properties.
Step 5. Once all of the steps are completed, go to Omnisend and check the I have completed all the steps checkbox → click Confirm.
That's it! Stamped.io and Omnisend are now integrated.
Contact Custom Property Synced to Omnisend
Custom Properties will be created and synchronized from Stamped.io to Omnisend when the "Sync Customer Properties" button on the Stamped.io Dashboard is clicked.
The following contact custom properties will be created and will be updated in real-time:
stamped_rewards_points - your customer's latest point balance
stamped_referral_link - referral link that they can use to refer your store to their friend.
stamped_rewards_created_date - the exact date when a customer has joined your rewards program
stamped_account_confirmed - yes/no value based on whether the account has been confirmed in the Stamped.io app or not
stamped_rewards_vip_tier - customer's current VIP Tier.
💬 Learn more: Collect & Manage Custom Properties.
Use Cases
Send a reminder email to Loyalty & Rewards customers to shop and spend their points if they have not purchased in 6 months, with the customer's current points pulled into the email:
1. Create a segment for Loyalty & Rewards customers who have not shopped at your store in the last 6 months and have enough points to redeem a reward. See the segment filter below as an example:
Note: Use the number of points that is enough to get at least 1 reward.
2. Create an automation workflow with the segment created above:
3. Add an email, SMS, or Push Notification block to your automation.
4. Use the customer properties [[contact.custom_properties.stamped_rewards_points]] in the email to dynamically update and display the points that your customer has.
💡 See an example below of how the workflow should look.
For any questions or assistance, reach out to the Stamped.io team at [email protected] or click the message icon in the bottom-right corner to connect with their support team.