Attentive is a 3rd party app that empowers the most innovative brands to create meaningful interactions through personalized text messaging. By integrating Attentive with Omnisend, you'll be able to sync your Attentive subscribers to your Omnisend audience.
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Benefits
Integrate Attentive with Omnisend and pass all the contact information collected by your Attentive Signup forms to Omnisend. Send Welcome emails to all customers collected by Attentive Signup forms through Omnisend. Use collected data to segment your customers and personalize your emails.
Setup process
Step 1. In Omnisend, go to → Apps → Search for "Attentive" → Click on "Connect Now" → Copy an API Key.
Step 2. Open your Attentive account and proceed to Marketplace. Search for Omnisend and select it:
Step 3. Insert the API key that you've generated in your Omnisend account, enable all the toggles you want, and save changes.
Step 4. In Omnisend, check the box that all the steps are done and confirm the changes:
Once you'll collect a new email address and/or phone number, it'll be passed to Omnisend.
Note! Contacts collected prior to enabling the integration won't be synced to Omnisend. Only new contacts will be synced through the integration.
Welcome email for Attentive subscribers
Attentive subscribers can trigger our default welcome workflow based on the opted-in trigger. So, if you want it to work this way, you may keep on using the default welcome workflow for Attentive subscribers. However, if you want to send a follow-up email to contacts that have filled out an Attentive signup form despite them being in the Omnisend prior to that, you'll need to set up a separate workflow for Attentive subscribers, as it's explained below.
Along with email address and phone number, Attentive passes a source: attentive tag that you can use to identify Attentive subscribers. To send welcome emails to contacts passed from the Attentive app, you'll need to create a segment based on the source: attentive tag.
Then create Welcome automation by going to the Automation tab → New Workflow → Create from scratch.
Then set the trigger to Entered a Segment and select the segment you just created.
Edit the content that should be sent to the Attentive subscribers if you want, and enable the automation. All contacts synced from the Attentive app will receive communication from your Welcome workflow.
Note! If you've set up a separate workflow for the Attentive subscribers, make sure to exclude them from your default Welcome workflow based on the 'Signup' trigger, if you have one. So, they won't receive duplicate emails.
Didn't find the answer to your question? Reach out to our support team through the in-app chat or at [email protected] – our team is available 24/7.









