Shopify online store 2.0 support

Learn how to integrate Omnisend with your Shopify Online Store 2.0 theme

Ira avatar
Written by Ira
Updated over a week ago

Shopify has upgraded its theme architecture in Online Store 2.0, so it's important to enable the Omnisend app directly in the theme editor to continue using all features to its fullest functionality.

Please note: This guide applies to Dawn and Shopify themes in Online Stores 2.0

In this article, we'll walk you through the instructions to enable the Omnisend app embed snippet.

Switch on app in theme editor

  1. When in your Omnisend account, navigate to the Goals tab on your Dashboard. First goal you'll have after you'll connect your Shopify store is to set your brand style.

  2. Once it's done, 3 new goals will appear: Start Cart Abandonment workflow, Start Welcome workflow and Launch a Signup form.

  3. After you complete all 3 goals, you'll reach a step where you’ll see an action to ‘Turn on App embed on your Shopify theme’. Select your Shopify theme and then click on the 'Turn on App Embed' button.

  4. Once clicked, you’ll be taken to the Shopify theme editor in a new window. Under Theme settings > App embeds, you'll see your Omnisend app embed snippet. Omnisend's app toggle should automatically be enabled by default. If it's not, click the toggle on the right-hand side so it shows as blue. Then, be sure to click ‘Save’ before leaving Shopify Theme Settings otherwise the action will be incomplete.

  5. Make your way back to your Goals tab in the Omnisend Dashboard and press the 'Mark as done' button. All finished!

⚠️ If you later decide to change your Shopify Theme or enable the toggle on an inactive theme, you'll be shown the following warning message 'Your current Shopify theme has App embed functionality switched off. Turn it back on for Omnisend to work properly' with onward actions to take.

Still have questions? Feel free to contact us at [email protected].

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