When you register a new account with Omnisend, we set your account to the Starter plan, which only allows you to check the platform.

If you wish to start using the features offered in Omnisend, such as Automation workflows, Omnisend Signup forms, Omnichannel experience, you need to connect your store or a website. Once you do this, you'll get a chance to test everything out on the 14 days Free Trial.

Setup process

The first step you should take is to connect your store or a website to Omnisend. You will see that option, right after you log-in to your account:

Or you may also find that option by clicking on your Store Name at the top right-hand corner and selecting Connect Your Store option.

You can connect the following e-commerce platforms to your store:

Once you click Connect your store, choose your store's platform form the list:

Important note: in case you are using any other platform, including Prestashop, you will need to integrate it with Omnisend via API.

Once you select your platform and click the Connect store option, you will be asked to add a link to your store:



ALL other custom platforms:

Just click on Connect store or Continue (for custom platforms) and follow the instructions. You will get a success message once your store is connected to Omnisend!

If you have any questions or need any assistance, reach out to our Support Team via in-app chat or at support@omnisend.com.

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