By adding Abandoned Products to the content of the email message, you may show your website visitors the products they have abandoned in your store. This item enables your Abandonment automations in Omnisend as easy as clicking on one button.

You can use the Abandoned product Item in the following automation workflows:

  • Product Abandonment;

  • Abandoned Cart;

  • Browse Abandonment.

To use the Abandoned Products, simply Drag and Drop the Item from the Quick add on the left sidebar.

This item will automatically pull the items your customers abandoned, so all you need to do is drag and drop it to your email and adjust the settings and design to your liking.

You can limit the number of products to show, decide what product details to include in email content, change buttons' style, choose not to show out-of-stock products, change paddings, colors and limit visibility using the right-hand sidebar menu.

Pick how many items you want to show (up to 8) by moving this toggle under the Number of products to show.

Within the Product details, you can pick which information about products you would like to include in the email:

You can also choose not to show items that are out of stock by marking the checkbox under Other settings:

You may want to show Abandoned products or mobile or desktop users. To limit the visibility, find Display settings -> Choose which devices should show your Item. You can show it to:

  • all devices;

  • mobile devices only;

  • desktop devices only.


Is it possible to change the format of the currency?

Unfortunately, it is not possible. The position of the currency sign depends on the Presentment currency property that your store passes. If the price for the product is given in international USD format ($0.00), we will use that format.

If you have any other questions, feel free to contact us at [email protected].

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