Vitals is an All-in-One Marketing & Sales app. Turn more visitors into happy customers - With 40+ sales-boosting plugins and advanced marketing capabilities, organized in a single platform, Vitals helps convert more site visitors into raving fans and happily-paying customers.
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Before You Start
This integration works with Vitals Product Reviews app. So, make sure to have it installed prior to enabling the integration.
Setup Process
Step 1. Create an API Key. In Omnisend, go to → Apps → Search for "Vitals" → Click on "Connect Now" → Copy an API Key.
Step 2. Proceed to your Vitals account → My Vitals → Integrations → paste the API key into the corresponding field next to the Omnisend integration → connect.
Step 3. In Omnisend, check the box that all the steps are done and confirm the changes.
That's it! New Product Reviews will be passed to your Omnisend account as custom events. Once connected, integration will trigger Vitals Events once conditions are met.
Setting up a Workflow for Product Reviews
You can use this custom event to set up an Automation Workflow and send customers who submit new reviews an email confirmation. Automation would be based on a custom events. More about such automations and custom events can be found in our article here.
Note! If review is submitted by a contact that hasn't been in the Omnisend audience yet, it'll be added with non-subscribed status. Otherwise, contact will remain with the same subscription status.
Didn't find the answer to your question? Reach out to our support team through the in-app chat or at [email protected] – our team is available 24/7.