Swym is a 3rd party letting you send wishlist back in stock, price drop and restock alerts. In this article, we explain what steps you should take to integrate Swym with Omnisend and how you can benefit from it.
Contents
Setup process
Step 1. Create an API Key. In Omnisend, go to → Apps → Search for "Swym" → Click on "Connect Now" → Copy an API Key.
Step 2. Login to your Swym account and head to the Integrations page on the left side panel and click on the Configure button under Omnisend.
Step 3. Add your Omnisend API key:
Step 4. Choose from a list of triggers supported by the Swym apps based on your requirements!
Step 5. By clicking on the Save Changes button you send the request to the Swym team to review your integration settings and enable the integration. You should hear back from the Swym team within one business day.
Step 6. In Omnisend, check the box that all the steps are done and confirm the changes.
Events sent by Swym
Here's the list of the events along with their descriptions that are passed by Swym to Omnisend:
Custom Event name in Omnisend | Description in Swym |
Swym-remindMe | A shopper signing up for a back-in-stock alert |
Swym-backinstock | A product that a shopper was interested in is now back in stock |
Swym-backinstockReminder | A second reminder for restocked products |
Swym-addToWishlist | An item is added to a shopper's Wishlist |
Swym-lowstock | A product in a shopper's wishlist is running low on stock |
Swym-pricedrop | The price drops on a product in a shopper's wishlist |
Swym-authEmail | Customer registers as a guest after adding a product to their Wishlist. |
You can check these articles that explain how to build workflows based on Swym events: Wishlist Low Stock event, Wishlist Back in Stock event, Wishlist Price Drop event, Back in Stock event.
Note! Swym-authEmail event allows you to send the Swym authentication email through Omnisend. However, keep in mind, that the authentication email is sent only to customers who register as a guest after adding a product to their Wishlist. Also, if a customer has authenticated their email, it doesn't mean that they've subscribed. That's why emails collected through the guest Wishlist are synced to Omnisend with non-subscribed status. To include the authentication link in your Swym-authEmail email use the ValidateURI property.
