Omnisend is an omnichannel marketing platform built for ecommerce. With it, you can send email campaigns, SMS messages, and web push notifications, or combine all three into automated workflows.
This article walks you through creating your Omnisend account, verifying your email, and accessing your dashboard for the first time.
Before You Begin
Omnisend is a web-based platform; no software download required.
You'll need a working email address. We'll send account updates and verification emails to this address.
One email address = one Omnisend account, but you can connect multiple stores to it.
New accounts start on the Free plan with access to all features. Learn about Omnisend plans.
How to Create an Account
You can sign up in two ways:
Option 1: Sign Up via App Marketplace
Go to your store's app marketplace (e.g., Shopify App Store, WooCommerce, BigCommerce).
Search for "Omnisend."
Click Add App or Install.
Follow the in-app prompts to create your account.
Option 2: Sign Up via Omnisend Website
Step 1. Go to omnisend.com → Click Start Free → Enter your email → Click Get Started.
You will need to complete these steps:
Step 2. Choose your signup method:
Click Continue with Shopify to use your Shopify account credentials.
Click Continue with Google to sign in with Gmail.
Or click Sign Up with Email and continue to Step 3.
Step 3. If you select to Sign Up with Email, fill in the signup form:
Enter your business email address.
Create a password (minimum 8 characters, at least 1 digit).
Check the box to agree to Omnisend's Terms of Use and Anti-spam Policy.
(Optional) Check the box to receive Omnisend newsletters and product updates.
Click Sign up.
Note: Your password must contain at least 8 characters and 1 digit.
Verify Your Email
After completing signup (via your store app marketplace, Shopify, Google, or email), you'll need to verify your email address:
Check your inbox for an email from Omnisend with the subject line "Verify Your Account". Click Activate Account in the email.
Note: Verification emails may take a few minutes to arrive. Check your spam or promotions folder if you don't see it.
Once verified, you'll be redirected to your Omnisend dashboard. Follow the onboarding prompts to connect your store and start exploring.
Next Steps
After signing up, here's what to do:
Connect your store – Sync customer data and enable automation.
Explore Account Settings – Customize time zone, billing, and team access.
Create your first Signup Form – Start growing your contact list.
Add and verify your sender email – Required before sending campaigns.
Review pricing plans – Upgrade when you're ready to send more messages.
FAQ
What if I don't receive the verification email?
Check your spam or promotions folder. If it's not there after 10 minutes, go back to the Omnisend login page and click Resend email.
Can I use a personal email address?
Yes, but we recommend using a business email (e.g., [email protected]).
Can I create multiple accounts with the same email?
No. One email address can only create one Omnisend account. However, you can connect multiple stores to a single account.
What plan will I be on after signing up?
You'll start on the Free plan with access to all Omnisend features. Learn about plan limits and upgrades.
Have any questions? Our Customer Support Team is available 24/7. You can find us via in-app chat or [email protected].