Automation

Automations library

Learn what automation workflows you can set up in Omnisend

Written by Oskar
Updated over a week ago

Automation Setup

Learn how to set up and customize your automation workflows, use audience filters and tags in automation

Written by Oskar
Updated over a week ago

Copy automation workflows

Learn how to copy automation workflows within your store or different stores that you have access to

Written by Oskar
Updated over a week ago

Editing enabled automation

Learn what should you do to apply changes to already enabled workflow

Written by Oskar
Updated over a week ago

Disable or delete the Automation workflow

Learn how you can disable or delete the workflow and which option works better for you

Written by Oskar
Updated over a week ago

Creating a Test Segment

Learn how you can restrict the Automation to be triggered for contacts from the Test Segment only

Written by Oskar
Updated over a week ago

Event data in the Automation workflows

Learn what data is passed and can be added to the Automation workflow

Written by Oskar
Updated over a week ago

Back in stock

Learn how to use back in stock functionality in Omnisend

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Written by Tomas Kazragis
Updated over a week ago

Automation trigger settings

Learn about different triggers and how you can use them

Written by Oskar
Updated over a week ago

Triggering the workflow retrospectively

Learn how you can trigger a workflow for the events that took place before you enabled the workflow

Written by Oskar
Updated over a week ago

Product and Order tag trigger filters

Learn how to use tag-based filters in the Trigger settings

Written by Oskar
Updated over a week ago

Filters in automation

Learn how set up automation workflows to send messages to specific segments, i.e use multi-language in automation

Written by Oskar
Updated over a week ago

Exit conditions

Learn how and when your customers can leave the workflow

Written by Oskar
Updated over a week ago

Delay block in the automation

Learn how to add a Delay block to your automation and what values you can assign to it

Written by Oskar
Updated over a week ago

Frequency setting in the Automation trigger

Learn how you can change the frequency setting and what benefit it provides

Written by Oskar
Updated over a week ago

Conditional Split

Written by Oskar
Updated over a week ago

A/B test split in Automation workflows

Written by Oskar
Updated over a week ago

Welcome Email

Learn how to welcome your new subscribers

Written by Paulius
Updated over a week ago

Abandoned Cart

Learn how to recover abandoned carts with Omnisend automation

Written by Paulius
Updated over a week ago

Abandoned Cart tracking

Learn which methods Omnisend uses to track contacts leaving their carts behind

Written by Oskar
Updated over a week ago

Order Confirmation

Send an automated order confirmation email filled with order summary, product info, and shipping and billing info

Written by Paulius
Updated over a week ago

Order Follow-up Email

Learn how to use and set up Order Follow-up feature with Omnisend

Written by Paulius
Updated over a week ago

Shipping Confirmation

Send an automated shipping confirmation email filled with order summary, product info, and shipping and billing info

Written by Oskar
Updated over a week ago

Cancellation Confirmation

Send an automated cancellation confirmation email filled with order summary, product info, and billing info

Written by Oskar
Updated over a week ago

Product Abandonment

Send an automated email filled with data about viewed products in your store.

Written by Oskar
Updated over a week ago

Browse Abandonment

Send an automated browse abandonment email filled with data about visited pages in your store.

Written by Oskar
Updated over a week ago

Timing your Abandonment flows

Learn how to align your Browsing Abandonment, Product Abandonment and Abandoned Cart flows

Written by Oskar
Updated over a week ago

Cross-sell

Learn how to send automated emails with highly targeted product suggestions to cross-sell or up-sell

Written by Paulius
Updated over a week ago

Contact enters/exits a Segment Automation

Learn how you can setup your automation based on subscribers entering and exiting particular segments

Written by Paulius
Updated over a week ago

Using Segment-based flow to set up reoccurring automation

Learn how you can use the Segment-based trigger to re-trigger the workflow

Written by Oskar
Updated over a week ago

Birthday Email

Learn how to automate birthday emails on Omnisend

Written by Paulius
Updated over a week ago

Customer Reactivation

Win back your old customers with reactivation email automation

Written by Paulius
Updated over a week ago

Customer Feedback

Allow your customers to provide you with valuable feedback after their order is fulfilled

Written by Oskar
Updated over a week ago

SMS in Automation

Benefit from SMS channel on your automation

Written by Oskar
Updated over a week ago

SMS Sender's Name

Learn about nuances of custom SMS sender's name and country restrictions affecting it

Written by Paulius
Updated over a week ago

Link Replacement in SMS Messages

Learn why and how we replace links in SMS messages

Written by Paulius
Updated over a week ago

Thank you note for Shopify stores

Written by Oskar
Updated over a week ago

Replacing automatic responses from Shopify

Written by Oskar
Updated over a week ago

Troubleshooting Transactional automation

Written by Oskar
Updated over a week ago

Re-trigger Transactional email

Learn how you can resend the transactional message

Written by Oskar
Updated over a week ago

Troubleshooting Welcome automation

Learn how to check why your contacts are not entering Welcome automation and resolve it

Written by Arina
Updated over a week ago

Automations — FAQ

Find the answers to the most popular and tricky questions

Written by Oskar
Updated over a week ago