Omnisend

Learn what automation workflows you can set up in Omnisend

Automations Library

Learn how to set up and customize your automation workflows, use audience filters and tags in automation

Omnisend Automation Workflow Settings

Learn how to copy automation workflows within your store or different stores that you have access to

Copy Automation Workflows

Learn what should you do to apply changes to already enabled workflow

Editing Enabled Automation

Learn how you can disable or delete the workflow and which option works better for you

Disable or Delete Automation Workflow

Learn how you can restrict the Automation to be triggered for contacts from the Test Segment only

Creating a Test Segment

Learn what data is passed and can be added to the Automation workflow

Event Data in Automation Workflows

Learn how to use and what benefits conditional Items provide for your automation workflows

Conditional Items in Automations

Learn how to build custom Dynamic Content Layouts in your Automation emails

Dynamic Content in Automations

Paulius

Vlad

Learn about email marketing automation setup and its benefits

Automations

Learn about different triggers and how you can use them

Automation Trigger Settings

Discover how to test and verify your automation triggers with the Trigger Preview Tool for accurate workflow execution

Trigger Preview Tool

Workflow Channel Settings

Discover how to trigger a workflow retroactively for events that happened in the past

Triggering Automation Retrospectively

Learn how to set up automated workflows to send messages to specific segments, including using multiple languages in automation

Filters in Automations

Learn how and when your customers can leave the workflow

Exit Conditions in Automations

Learn how to add a Delay block to your automation and what values you can assign to it

Delay Block in Automations

Manage the timing of your automated messages with the Frequency setting

Frequency Settings in Automations

Conditional Split

Learn how to add A/B test split to your workflows

A/B Test Split in Automations

Webhooks in Automations

Automation Building Blocks

Learn how to welcome your new subscribers using Welcome Automation

Old Welcome Automation Presets

Learn how to target customers who abandoned their carts and checkouts in your store

Abandoned Cart and Abandoned Checkout

Learn how to engage your customers effectively with automated follow-up messages using "Message sent" trigger

Boosting Campaign with Automation

Learn about Message Delivery Failed trigger and its filter options

Message Delivery Failed Automation

Learn which methods Omnisend uses to track contacts leaving their carts behind

Abandoned Cart Tracking

Learn how to to set up Replenishment Reminder automation to retain customers and increase sales

Replenishment Reminder Automation

Send an automated order confirmation email filled with order summary, product info, and shipping and billing info

Order Confirmation Automation

Learn how to use and set up Order Follow-up Automation with Omnisend

Order Follow-up Automation

Craft Shipping Confirmation Email: Including Order, Product, Shipping, and Billing Details

Shipping Confirmation Automation

Learn how to create a cancellation confirmation email

Cancellation Confirmation Automation

Automate your product review emails with the Product Reviews workflow preset to gather customer feedback and boost your sales

Product Reviews Automation (for Third-Party Apps)

Send an automated email filled with data about viewed products in your store.

Product Abandonment

Send an automated browse abandonment email filled with data about visited pages in your store.

Browse Abandonment

Avoid Overlapping Automations for a Better Customer Experience

Managing Browsing-Based Automations in Omnisend

Master automated emails: strategically target cross-selling with personalized product recommendations

Cross-Sell Automation

Discover how to set up automation based on subscriber behavior, specifically when they enter or exit segments

Contact Enters/Exits a Segment Automation

Learn how you can use the Segment-based trigger to re-trigger the workflow

Using Segment-Based Workflow: Reoccurring Automation

Learn How to Automate Birthday Emails in Omnisend

Birthday Email Automation

Win Back Your Old Customers with Reactivation Automation

Customer Reactivation Automation

New Welcome Automation Presets

Automation Workflows

Benefit from SMS channel on your automation

SMS in Automation

Learn about nuances of custom SMS sender's name and country restrictions affecting it

SMS Sender's Name

Learn why and how we replace links in SMS messages

Link Replacement in SMS Messages

Learn how to use unique discount codes in your automated SMS or MMS messages in Omnisend

Unique Discounts in Automated SMS/MMS Messages

SMS in Automations

Learn how to create a simple "Thank you" email in Omnisend

"Thank You" Email for Shopify Stores

Replacing automatic responses from Shopify

Replacing Native (Ecommerce) Automation Workflows

Troubleshooting Transactional Automation

Learn how to check why your contacts are not entering Welcome automation and resolve it

Troubleshooting Welcome Automation

Troubleshooting

Find the answers to the most popular and tricky questions

Automations: FAQ

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