What's New - June 2023

Learn about our newest features and improvements

Ira avatar
Written by Ira
Updated over a week ago

Here at Omnisend, our Teams develop the product regularly, and new features and improvements are released weekly.

In this article, you will find essential information related to the recent releases that will help you optimize your marketing with Omnisend even more!


  • Upcoming Workshop Alert 🀩 Roadmap to Black Friday Success: Step 1 - Collect Subscribers. Prepare for Black Friday with our workshop series!

    Starting with signup forms, learn how to unleash their potential and revolutionize your subscriber base. Discover the secrets to effectively leverage forms, collect more subscribers, and build a valuable customer community. Gain a competitive edge in your Black Friday preparations with our practical tips and proven techniques. Join us for this must-attend workshop πŸš€

  • Join our Senior Ecommerce Expert, Greg Zakowicz in collaboration with Mouseflow to discuss the challenges, solutions and what lies ahead for ecommerce on June 22, 2023 on the eCommerce Challenges for 2023 and Beyond webinar!
    Learn what the market is telling us, how Covid had an impact on the purchasing behavior, how to survive the Amazons of the world, and optimizing for repeat purchases.

  • If you want to improve your email marketing efforts, make sure to check out our special collection of workshops, FAQ docs, and more. Our workshops cover various topics, providing valuable insights and actionable strategies that can help take your marketing efforts to the next level.

    Whether you're just starting out with marketing or are looking to refine your existing strategy, these workshops can provide you with the knowledge and tools you need to succeed.

Email Builder

Supercharge your ecommerce holiday marketing with our new email templates for Father's Day and Pride, along with popup form templates for Independence

Day (July 4th). Stay tuned for more templates coming your way!

There's still time to create engaging campaigns. Check out our video guide on setting up your store for success and how to create an opt-out preference system.


Experience a downpour of new automation presets this month! Dive into our latest additions and explore a wide range of ready-to-use automation templates.

  • Product Reviews Automation ⭐

Collect social proof on your product pages and scale the process effortlessly. Automatically send product review request emails to customers who have purchased, allowing them to share their thoughts and feedback.

Benefits include boosting conversions through trusted customer reviews, gaining insights for improvement from negative reviews, and reaping SEO benefits by leveraging up-to-date reviews.

Setup is easy, with customizable workflow triggered by the Order Fulfilled event.

You can further personalize the workflow with trigger filters based on order total price, product title, shipping country or city, etc. Customize the email content with dynamic layouts featuring images, product names, and buttons linking to the product page.

  • Replenishment Reminder Automation ⌚

Simplify email marketing and increase customer retention with automated reminders to repurchase products before they run out.

Benefits include improving customer loyalty, boosting sales through timely reminders, and enhancing the overall customer experience. Setting up the workflow is easy, with customization options for triggers and filters based on product title, collection title, purchase date, etc.

The email content is dynamic, featuring personalized subject lines and layouts with images, product names, and buttons linking to the specific products customers have purchased.

πŸ’‘ Please note: this feature is only available to Shopify-integrated stores at present.

  • Abandoned Checkout Engagement Split πŸ›’

Engage with customers who abandoned their carts and boost conversion rates by reminding them about their expiring offers.

This preset not only increases conversion rates but also re-engages customers who showed initial interest in your products or services. It offers full customizability, allowing you to personalize content, timing, and discounts to align with your brand and business needs.

Experiment with different email templates, timing strategies, and discount levels to find the most effective approach for your target audience.

  • Abandoned Checkout Collection Filter Split πŸ‘š

Send personalized abandoned checkout emails by targeting the specific collection of products that customers abandoned.

By customizing the content based on the collection, you create a tailored communication experience that addresses their specific interests. This targeted approach significantly increases the relevance and effectiveness of your abandoned checkout emails, improving the chances of recovering lost sales.


  • You can now access comprehensive interaction statistics alongside views and signups, including total views, interaction rate, and signup rate for different timeframes in your Form Report. This powerful feature analyzes form performance, view device usage, and export subscriber data easily.

  • Gain valuable insights into the performance of your A/B test campaigns with our updated A/B test campaign Report. Key metrics include the number of emails sent, view rate, click rate, unsubscribe rate, spam rate, and revenue generated. Additionally, the A/B Test Results section allows you to compare the performance of different email versions, analyzing metrics such as open rate, click rate, unsubscribe rate, spam rate, and revenue. Make data-driven decisions by identifying the best-performing version and learning from the differences.


We are introducing two powerful features: SMS frequency capping and SMS quiet hours.

With SMS frequency capping, you can control the number of daily messages each recipient receives, with a default limit of 3 SMS messages per day. This limit can be customized or turned off according to your preferences.

Additionally, SMS quiet hours allow you to schedule specific delivery hours to ensure your customers are not disturbed at night. Messages sent outside of these set hours will be automatically postponed until the next available delivery timeframe, such as the upcoming morning. You have the flexibility to set custom silent hours or disable this feature if it doesn't suit your requirements.


  • Effective June 1st, 2023, we implemented changes to our push notifications logic to improve your experience with Omnisend.

    For Existing Customers (Before June 1st): For customers who started using Omnisend before June 1st, 2023, the changes to push notifications logic will be implemented on July 3rd, 2023. Please check out the guide below to learn more details.

  • Say goodbye to the old Image&GIF Library in the Email Builder and Brand Assets settings as we bring you a seamless experience.

Now, you can easily manage and organize multiple files at once by simply dragging and dropping them. Enjoy the convenience and efficiency of our improved image library, designed to streamline your workflow.


  • Retention.com. Connect your Retention.com account to Omnisend to pass leads into the platform and engage your website's browse abandoners. Key features: Trigger automated workflows to Retention.com leads, tag leads for segmentation and organization, and suppress existing contacts. Retention.com brings your shoppers back to buy. If a website visitor abandons your page, bring them back with a targeted email automation to encourage them to return to your site and complete a purchase.

    This app is in our App Store; Read more in the dedicated guide;

  • Visual Quiz Builder. Build on-brand quizzes that drive 3x higher conversion & 50% higher AOV. Visitors to skin/hair/fragrance/supplements/wellness/tea/coffee/wine stores receive personalized product/collection/variant recommendations while you collect valuable zero-party data. Leverage deep integrations with CRM & analytics tools to segment customers and set up marketing flows that further build brand & trust. A powerful analytics engine measures outcomes and provides actionable insights.

    This app is in our App Store; Read more in the dedicated guide.

Have any other questions? We are here for you at [email protected].

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