Segmenting your contacts

Learn how to create a Segment of the customers based on different subscriber and buyer data

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23 articles in this collection
Written by Paulius, Paulius Sakalauskas, Oskar and 2 others

New Segmentation

Learn how to build and utilize segments of your customers

Written by Juste Rastenyte | Omnisend
Updated over a week ago

Creating segments

Learn about our segment possibilities in campaigns, automation, contact sync with Facebook or Google, and more

Written by Paulius
Updated over a week ago

Building a Segment: Segment Filters

Learn about filters that can be applied to each Segment category

Written by Oskar
Updated over a week ago

Building a Segment: Segment structure

Learn how you can combine different rules with AND and OR operators

Written by Oskar
Updated over a week ago

All contacts list

Learn what information can be viewed in the All contacts list

Written by Oskar
Updated over a week ago

Segment update timing

Learn how often your Segments refresh

Written by Oskar
Updated over a week ago

Creating a static Segment using tags

Learn how you can create a List out of a Segment

Written by Oskar
Updated over a week ago

Combine two Segments

Learn how you can combine two Segments into just one

Written by Oskar
Updated over a week ago

Add Contact to an existing Segment

Learn how you can add a contact to already existing Segment

Written by Oskar
Updated over a week ago

Placed order vs Purchased product

Learn the difference between Placed order and Purchased product rules

Written by Oskar
Updated over a week ago

Importing contacts to the Segment

Written by Ira
Updated over a week ago

Best practices

Suggested Segments

Learn more about prebuilt Segments from the Suggestions tab and how you can start using them

Written by Oskar
Updated over a week ago

Measuring your contacts' engagement

Learn what Segments can provide more insights on your customers' engagement

Written by Oskar
Updated over a week ago

Segmenting Inactive Contacts

Learn how to segment the most inactive contacts and delete them from your contacts list

Written by Paulius
Updated over a week ago

Segment of the Unsubscribed contacts

Learn how you can check the opt-out reason

Written by Oskar
Updated over a week ago

Segment contacts with source tags

Learn how you can segment your contacts based on the acquisition source

Written by Oskar
Updated over a week ago

Segment of consented contacts

Learn how to create a Segment of the customers having GDPR or TCPA consent

Written by Oskar
Updated over a week ago

Retarget Cart abandoners with Facebook and Google ads

Written by Oskar
Updated over a week ago

Cross-sell Segment

Written by Oskar
Updated over a week ago

Troubleshooting

The number of recipients doesn't match the number of contacts in the Segment

Written by Oskar
Updated over a week ago

Perform actions for the whole contact list in All contacts or a Saved segment

Learn how to make changes on all of the contacts you have in the All contacts list or a particular segment

Written by Paulius Sakalauskas
Updated over a week ago

What you need to know about sunset of classic way of filtering your audience

Written by Ira
Updated over a week ago

FAQ

Segments — FAQ

Find the answers to the most popular and tricky questions

Written by Oskar
Updated over a week ago