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Integration with Shoplazza
Ira avatar
Written by Ira
Updated this week

Shoplazza is a shopping cart commerce technology company that differentiates value by offering technology that makes it easy to start, market, and manage online stores of any size.

Before You Begin

If you don't have an account with Omnisend just yet, you'll need to create one first. This article will help you to do it: Creating an Omnisend Account. Once the account is created, you can proceed with the steps described in the Setup Process section.

Setup Process

Within your Shoplazza store dashboard, select 'Apps' from the admin settings on the left. Go to the 'App store' and find Omnisend among other Marketing apps.

Click the 'Install app' button on the next step.

The Omnisend app will be added to your 'Apps' list in Shoplazza.

Now proceed to your Omnisend account and click the 'Connect your store' button on the Dashboard page.

Then select Shoplazza among other Ecom platforms.

Copy the API key that has been generated automatically.

Then proceed back to your Shoplazza account and paste it into the 'API key' field on the Omnisend integration page in your Shoplazza account.

Once you click the 'Save' button, the integration will be enabled, and Shoplazza will start passing data to Omnisend.

Now go back to your Omnisend account and check if the API connection works correctly by clicking the 'Check API Connection' button.

That's it! You'll land on the Dashboard page, it means that the integration has been enabled successfully.

Supported Features

What Data is Passed

Contacts

All the contact data added to your 'Customers' tab in your Shoplazza admin will be passed to Omnisend right away. Here's an example of a contact being added manually in Shoplazza admin.

Contacts collected on checkout or with Shoplazza Signup forms will be passed to Omnisend as well.

Orders

All orders placed by your customers will be synced to Omnisend right away. You can set up an Order Confirmation workflow to send email/SMS messages after the order is placed. Order statuses in Shoplazza are mapped to Omnisend order statuses, as shown in the tables below.

Order payment statuses in Omnisend

Order payment statuses in Shoplazza

Pending

Waiting

Partially paid

N/A

Paid

Paid

Partially refunded

partially_refunded

Refunded

Refunded

Voided

Cancelled

Order fulfillment statuses in Omnisend

Order fulfillment statuses in Shoplazza

Unfulfilled

Waiting

In progress

Shipped/Partially shipped

Fulfilled

Finished/Partially finished

Delivered

Finished/Partially finished

Restocked

Returned/cancel

You can use all of these statuses to set up Order ConfirmationShipping Confirmation, and other Order-based workflows.

Products

All the products from your Shoplazza admin are synced to Omnisend, and you can segment them based on their names, variants, categories, etc.

Note! When you add a new product to your store, it'll be synced to Omnisend only after a new order is placed. It shouldn't be an order for this specific new product that you've added but for any product in your store.

This also allows you to use our Product picker in the Product listing block to build your email content faster.

FAQ

Can I send Product Abandonment emails to my Shoplazza store customers?

For now, Product Abandonment data isn't passed through this integration.


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